Our business hours are Monday through Friday, 9:00 AM - 5:00 PM EST, excluding holidays.

📧 Email: support@muvabb.com

We aim to respond within 48-72 hours during normal business hours. If you’re experiencing an issue with your order, please provide the following details for faster assistance: Full Name, Order Number, Description of the Issue (Attaching photos or videos is highly recommended.)

For damaged or defective products, include a photo of the packing slip and the issue to ensure a replacement is processed smoothly.

We look forward to assisting you!